We are looking for a Customer Service Agent to join our Radiology Department at Hadi Clinic.
Job responsibilities include but not limited to:Actively contributes to hospital vision and missionHandling customer inquiries, complaints and ensuring customer satisfactionAnswering calls and setting up appointmentsLiaising with the clinic doctorsAssist radiology staff as neededProvide questionnaires to patients prior to their exams.Update patients on exam status.Ensure technologists are up to date on patient status.Handling administrative work
Only female candidates will be considered
Candidates must be fluent in English & Arabic
Flexible in working shifts
Local candidates only (Kuwait) with transferable visa
Hadi Clinic is the first private hospital in Kuwait, provider of world-class medical services since 1976,It’s acute care, general medical/surgical hospital whose mission is to provide high quality international standard health care that will meet the needs and exceed the expectations of the people of Kuwait and the surrounding Gulf States. The Hadi Clinic was therefore planned, designed, built and equipped to meet international Standards of health care. We operate to these standards, every day, in everything we do for the patients. Most of our physicians who are credentialed at our hospital are Board Certified or of equivalent Western training programs, such as those in United States, Canada and the United Kingdom.
Job Type: Full-time
Experience:Customer Service: 1 year (Preferred)
Location:Kuwait City (Required)
Language:English (Required)Arabic (Required)