We are looking for interns who will be responsible for engaging with customers (Calls, emails, face to face meetings) to collect payments / documents /overdue bills, loans, or other payments.
They will also advise the customers on the status of their investments in the company projects
Ø Make Contact to Clients
Locate and contact clients, primarily over the phone, in order to talk with them about their debts. This includes calling customers at home, at work, and on their cellular phones and be responsible to reply/communicate with Clients inquiries received via email
Ø Negotiate Payment Schedules
Speak to customers to negotiate payment plans and payment schedules that suit their current financial situation while still satisfying the debt.
Ø Advise Customers
Advise customers on their various payment options. If no payment agreement can be reached, inform customers of further actions that may be taken to collect overdue debts.
Ø Maintain Customer Files
Keep customer files/system updated, recording times and dates that contact has been made and noting information that customers have received about their debt.
Looking to hire interns who are currently on sponsorship/ student visa and willing to join immediately
CRM (Customer Relationship Management) Software